![]() ![]() It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. Respondus LockDown Browser is a secure browser for taking exams in Blackboard. If you still experience problems, call the 24-hour Collaborate support center at (844)570-6764 or live chat.īlackboard Mobile App is iOS and Android configured to enable you to access much of your Blackboard content from your mobile devices. The knowledge base for Collaborate provides several resources for support. We also recommend that you have the most up to date Java version. We recommend using Chrome when connecting to Collaborate. This tool can be used inside or outside of Blackboard Learn. Next, check out Blackboard Knowledge Base and if you are still experiencing problems, contact the UCA IT Help Desk (see above).īlackboard Collaborate is an online collaboration platform that allows for virtual classroom or meeting spaces. First, check UCA’s Knowledge Base for information regarding your problem. If you need information on how to navigate Blackboard or having technical problems, there are several support options. Once in Blackboard, click the tab Courses, and then click the course you wish to access. Your username is the first part of your UCA email and (in the email the username is jdoe1). Students can log in to Blackboard from myUCA or at. In addition you can contact IT Help desk by submitting an IT Help Desk request ticket or calling (501)450-3107.īlackboard Learn (more commonly known as simply Blackboard) is a course management system used by UCA. ![]() If you are experiencing issues search IT Help Desk knowledge base for trouble shooting solutions. Common tools supported by the IT Help Desk include Blackboard, Respondus, Google, and more. The IT Help Desk at UCA exists to respond to your technology issues and requests. Below are quick summaries of key programs and software your instructor may be using for Academic Continuity as well as who to contact if you need assistance. ![]()
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